Overall our experience with Trailhead was great. We found a house we loved and they were able to quickly get us a pre-approval to go under contract. As we worked through the loan approval process Brandon and Corey were always available for the myriad of questions that we had. Not only were they available but they took the time to ensure we understood the mechanisms at work and how they would effect our approval process. Their communication with the rest of our real estate team was also top notch allowing us more time to complete our cross country move while closing on our new home in 30 days. We were able to get a rate that exceeded our expectations and even beat many of the spam/junk mail advertisers without paying for points. Trailhead's access to a multitude of lenders played in our favor and made our home more affordable. I highly recommend this team and plan to be a return customer if the need arises.
Perfect experience from start to finish. Timely communication throughout the process made a refi and a VA loan possible in record time. From our home agent, title company and ourselves, using Brandon to take care of us was our first choice and would be our next.
Response from the owner 16:48 26 Aug 24
Thanks Cody, you were world class borrowers and we really appreciate being able to serve you. Congratulation and enjoy your new home - It's beautiful! Worked with Brandon on a quick-turn home loan. He beat retail offers, even when they offered 1% back in closing costs. Brandon communicated pros/cons and expectations at every step to make informed and timely decisions. He also responded to all inquiries same-day. Overall, he made an intense process very manageable, crossing the finish line ahead of schedule, even in the face of a VA audit!
Response from the owner 04:40 06 Aug 24
Thanks Jim. You guys were great to work with. Congratulations on your new home. Great team! Their hard work, professionalism and commitment made it possible for my wife and I to close on our house incredibly fast and hassle-free! Thanks guys!
Response from the owner 22:19 30 May 24
Thank you Sir! We really appreciated working with you and we're excited we could help you get into your new home. Congratulations. We had a great experience with Brandon and Trailhead Mortgage. We were first time homebuyers, so we had lots of questions about the process, and Brandon was great in answering each one, and making us feel comfortable with everything. You can tell he truly enjoys and takes pride in what he does, and we really can't imagine having a better experience. Cannot recommend highly enough! Thanks for everything!
Response from the owner 16:46 08 May 24
Thanks Mike. Congratulations! Great help, Consistency with ensuring your rates are where they are better then surrounding competitors
Corey has been the best part of our home buying and refinancing experiences. We’ve moved and refinanced several times and he consistently had the best customer service and the best rates (yes, we shopped around every time). He even went above and beyond to help us find another broker when we were in a state where he wasn’t licensed. He made our experiences not only much less stressful, but enjoyable, and we’re excited to get to work with him again in the future.
Trailhead Mortgage was by far the best lending experience that I’ve ever had. They were extremely responsive and available anytime or any day of the week. They worked extremely hard to make sure we closed on time and that we were able to secure the loan. If you are a veteran, or not, or if you want a personalized experience with highly knowledgeable and attentive customer service, go with Trailhead Mortgage.
Brandon and Kelsey were amazing throughout the whole process with my VA buyers. They are knowledgeable and communicated effectively. Looking forward to continuing to work with them with my future clients.
Response from the owner 18:14 16 May 23
Thanks for the great review! We really appreciated working with you and your team. Looking forward to the next one. Trailhead Mortgage was the strongest player on our team through our home buying process. They ensured we were ready with a preapproval letter with just a couple days’ notice before we went house hunting. They were prompt and responsive after we made an offer. We ran into some issues during our appraisal for our VA loan where tidewater was invoked, but Brandon and Kelsey expertly led us through the whole obstacle. They were knowledgeable and diligent in communicating with all parties. Their hard work kept our loan on time for closing. They really went above and beyond what you would expect from a mortgage broker. I highly recommend them. You will not find more dedicated, knowledge and patient individuals than the Trailhead team.
Response from the owner 15:31 15 May 23
Lexy, Thank you for the kind words. You guys were awesome to work with. Thanks for all the hard work and enjoy your new home - We're glad we could help.